Confidentiality Code of Practice


Why we collect information about you

The Doctor and staff and others who are caring for you, keep records about your health and any care or treatment you receive from the NHS. It is important to keep records to help ensure that you receive the best possible care from us.

How we keep your records confidential

Your records are held in both paper and electronic format for a specified period of time as set out in the NHS Records Management Code of Practice for Health and Social Care and National Archives Requirements.

The Practice hold and process your information in accordance with the Data Protection Act 2018 (subject to Parliamentary.

approval) as amended by the GDPR 2016 and in addition, every member of staff at the Practice must comply with the Common Law Duty of Confidentiality and various National Professional Standards whilst accessing and processing your information.

We will not, without good reason

Give your medical details over the phone , unless we are certain of who we are talking to, or give details about you to anyone else without your permission.

Please refer to the Practice Fair Processing Notice on our   Notice Board and on our website for more information on how the Practice use your information, maintain your records, who the Practice shares your information with, your rights under GDPR and the Data Protection Act 2018 ) and who to address your complaint to.